Blog

Client experience driving changes in your support services

Our Clients experience with our products is the driving force behind product innovation, implementation strategies and support features. Our job as product providers is to deliver the best possible experience from the initial sales inquiry, and throughout the many years ...
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Employee Attendance System – Self Install

Technology certainly has come a long way and it seems like we all now expect that software and technology products should be easy to install and configure. Moreover, we expect that the process will be almost completely automated. This is ...
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Time and Attendance Systems – Where are the real savings?

Time and attendance products cover a range of technologies. The product family includes simple bundy clocks (simple mechanical time recorders), electronic time clocks ( those which can be connected to your network for more convenient data uploads) and at the ...
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My Employees Forget to Clock In!

As a provider of time & attendance solutions how many times have I heard this?  More often than I care to mention! Today, I rarely offer any advice in this matter because, like the employees, the management have their own ...
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Do I need a Time Clock or Time & Attendance Software?

All businesses have some rules about the way they pay employees. After all, that's what awards and workplace agreements are all about aren't they? To some degree this is correct. However, when it comes to introducing employee time clocks or ...
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Facial Recognition Security Flaws

A press release from the Australian Bio-metric Institute indicates concerns over the mismatch in facial recognition performance in a controlled environment over the results achieved in practice. Here is an excerpt from a recent press release. "In recent years, wide ...
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Understanding Time & Attendance and Awards

Employee awards are constructed to clearly set out certain rules and entitlements for employees. The award rules specify the span of hours worked, the length of hours considered to be normal hours and what hours are consider overtime. Hourly rates, ...
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Price, quality and service – you can’t have all three.

I am sure that many readers will have heard this before but it is still the best expression of the reality of making, selling and supporting a product I have ever heard. “I can give you the best price, the ...
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