Emily Daley Development Manager Airport Retail Enterprise Pty Ltd. Qantas Terminal 3 Sydney Domestic Airport NSW, Australia.
“I found out about TNA Lite on the internet when searching for a cheap, effective way to automate payroll for our staff – 300 (mainly casuals) in five locations across Australia.
This was the first time my company had attempted to automate payroll, and as such we
discovered along the way that a lot of our initial ideas of how it would run weren’t correct. Throughout myriad changes, TNA (and particularly Elly) was more than helpful in talking through solutions for our business, and providing support and training along the way. Elly was prompt, accurate and a really nice person to deal with.
In terms of hardware, TNA Lite was prompt and efficient in delivery, and offered useful manuals for set up. One of the units we purchased was dysfunctional on arrival, and TNA Lite supplied a new unit by courier the next day, which was much appreciated.”
Trevor Sidley Monkey Mania NSW, VICTORIA and ACT
Having three remote businesses that are manged from a Head Office we are finding the CS time clock a great tool to manage wages. Not only can we see who is clocked In/Out but our General Managers know we are monitoring and it is causing them to watch their wages very closely.
With our old system it was too easy for employees who did not clock In/Out to have the
General Manager make an adjustment on-site. We now require the employee to email Head Office if they have forgotten to clock In/Out. It is amazing how the employees have taken to the clock as we have hardly had any employee forget since implementing the CS time clock whereas prior we had multiple no clocks in/outs per day.
What do you like most about CS time clock? The ability to log in on any web browser and see who is in/out and the ease of setting up a new employee or amending details.
Paul Goss CEO Southern Milk Supplies
Our TNA5 T & A package is working fine. It has alowed us to make an accurate assessment of our staff hours. As our staff are all early morning, it was becoming an issue with timesheets and recognising that some couldn’t tell the time ! There is no supervision at that hour of the day and it has allowed us to better monitor staff without actually being there.
Nicole, my Office Manager, has found it an invaluable tool when dealing with our casual staff, and calculating wages.
The one thing I will say, is the support staff have been invaluable. We had a problem after a power failure, which caused the system to fail. A quick phonecall to the support number and the problem was solved in 20 minutes. Great effort.
I like the fact that the system gives us accurate data, as opposed to assumed data.The realisation is that I should have done it sooner. It will probably happen that we ill need to upgrade to a larger system as we grow, and because of the simple requirements needed to operate the system, and previous service levels, I can’t see us using any other system.
Thankyou for the opportunity to give someone a wrap for a change.
Beth French Pixie Ice Cream Pty Ltd
“We saved over $180,000 in salaries over a 4 year period!”
The introduction of the T & A system has reduced the number of Payroll staff by 50% and saved us, over 4 years since implementing the system, $180,000 in salaries alone!
The investment has been well worth our while, and I’m not regretting investing into T&A for one minute.
The system is working fabulously. If ever I need support, help is only a phone call away.
We’re located in Toowoomba, Queensland, and I’m used to dealing with suppliers remotely, either online or over the phone. Because T&A can actually access my computer remotely, provide help, and fix the problem on the spot it is a lot more efficient for us. We no longer have to wait for a technician to turn up in a week’s time.
I really appreciate that all the updates are now available online, and I can install them each time I log on to the system. This saves me time and ensures that I’m getting my hands on the latest updates as they are released.
However, it’s when things go wrong that we find out the calibre of our suppliers!
We had a case when all our data got completely corrupted. Given that we pay our employees on a weekly basis, we needed this problem fixed urgently. T&A were great, they fixed the problem and we were up and running in no time.
If you’re in the market for a time and attendance system, give T&A a call, they’re efficient, helpful and professional.
Melissa McColl Turnbull Hill, Lawyers Newcastle NSW
“Im extremely impressed with the E-Training service provided by TNALite Support Team it is a great way to get trained on how to use their products. Once you have completed the training a member of TNALite support team phone you… They ring to clarify that you are comfortable with how to use the particular product… The support service is great…Thanks Mel ”
Brett Provan Lennon Heavy Equipment.
“Our small business recently purchased 2 x Proximity Time Clocks – one for our Office
and the second for our Machinery Yard. Having followed your simple and comprehensive installation instructions (and with some excellent help over the telephone) I installed both units quickly and easily.
The Staff each have a swipe button – and they have adapted to this new arrival and
departure procedure without a blink. Infact – because as Super Administrator – I can leave messages on the LED screen for individuals each morning – they even look forward to clocking on each morning to see if they have a message!!! I have already used this function very successfully to wish an employee HAPPY BIRTHDAY on his arrival at work that day – and to remind people of urgent tasks or similar.
There are so many extra features that I have found brilliant – particularly being able to download data over the internet straight into a spreadsheet from the remote location. No more timesheets through the fax!!!!
I have been around time and wages for over 20 years – and your time clocks are the
simplest and best value for money I have come across – a big THANK YOU!!”
Chris Clear Lamson Paragon Group NSW
“Thanks for your help, nice to deal with one software company who responds promptly.”
Anthony Fortuna FRF Couriers Tempe NSW
CS time clock has saved time for Payroll and Management, especially since payroll is
processed at a different location to where the time clock is. As it is used in a retail shop, it has also allowed us more accurately determine if staff are working too long or if too many people are rostered on at the same time,which has saved us money.
CS time clock has enabled us to accurately track employees’ start and finish times. We
were having many problems with employees not writing their times down.
The Feature I like the most is being able to login to the time clock via its web interface to download the times.
Craig Parker from Foxover Installation in Upper Mt Gravatt Queensland
“previously used manual time log in – time theft an issue. Now time accuracy is better: on a big job we did recently we saved $40,000 in wages.”
Steve Baker CEO Robinson Community College Broken Hill NSW Australia.
“I Manage a large Community College, and have full time, part time and casual staff
working all different times and days until we installed the TNA system we relied on a manual honesty system of filling in a book, now I have a reliable electronic system which gives me accurate hours worked and downloads seamlessly into my payroll software for easy processing of payroll each fortnight. I would recommend the TNA system to anyone, it has saved my organisation lots of lost dollars in wages, and time spent processing salaries each fortnight. Thank You Peter and staff for the ongoing professional support of your products once you have sold them.”