Our support record...Customer satisfaction is made up of three essential components.
Price, Product and Support
CS time clock has saved time for Payroll and Management, especially since payroll is processed at a different location to where the time clock is. As it is used in a retail shop, it has also allowed us more accurately determine if staff are working too long or if too many people are rostered on at the same time,which has saved us money.CS time clock has enabled us to accurately track employees’ start and finish times. We were having many problems with employees not writing their times down.The Feature I like the most is being able to login to the time clock via its web interface to download the times.
Anthony Fortuna - FRF Couriers Tempe NSW
Our T & A package has allowed us to make an accurate assessment of our staff hours. As our staff are all early morning, it was becoming an issue with time-sheets and recognising that some couldn’t tell the time ! There is no supervision at that hour of the day and it has allowed us to better monitor staff without actually being there.Nicole, my Office Manager, has found it an invaluable tool when dealing with our casual staff, and calculating wages.The one thing I will say, is the support staff have been invaluable. We had a problem after a power failure, which caused the system to fail. A quick phone call to the support number and the problem was solved in 20 minutes. Great effort.I like the fact that the system gives us accurate data, as opposed to assumed data.The realisation is that I should have done it sooner. It will probably happen that we ill need to upgrade to a larger system as we grow, and because of the simple requirements needed to operate the system, and previous service levels, I can’t see us using any other system.Thank you for the opportunity to give someone a wrap for a change.
Paul Goss - CEO Southern Milk Supplies
“We saved over $180,000 in salaries over a 4 year period!”The introduction of the T & A system has reduced the number of Payroll staff by 50% and saved us, over 4 years since implementing the system, $180,000 in salaries alone!
Beth French Pixie - Ice Cream Pty Ltd
I found out about CS Time on the internet when searching for a cheap, effective way to automate payroll for our staff – 300 (mainly casuals) in five locations across Australia.This was the first time my company had attempted to automate payroll, and as such we discovered along the way that a lot of our initial ideas of how it would run weren’t correct. Throughout myriad changes, TNA (and particularly Elly) was more than helpful in talking through solutions for our business, and providing support and training along the way. Elly was prompt, accurate and a really nice person to deal with.In terms of hardware, TNA Lite was prompt and efficient in delivery, and offered useful manuals for set up. One of the units we purchased was dysfunctional on arrival, and TNA Lite supplied a new unit by courier the next day, which was much appreciated.”
Emily Daley - Development Manager Airport Retail Enterprise Pty Ltd
The support service is great!
Melissas McColl - Turnbul Lawyers
I Manage a large Community College, and have full time, part time and casual staff working all different times and days until we installed the CS Time system we relied on a manual honesty system of filling in a book, now I have a reliable electronic system which gives me accurate hours worked and downloads seamlessly into my payroll software for easy processing of payroll each fortnight. I would recommend the CS Time system to anyone, it has saved my organisation lots of lost dollars in wages, and time spent processing salaries each fortnight. Thank You Peter and staff for the ongoing professional support of your products once you have sold them
Steve Baker - CEO Robinson Community College Broken Hill NSW Australia
I Manage a large Community College, and have full time, part time and casual staff working all different times and days until we installed the CS Time system we relied on a manual honesty system of filling in a book, now I have a reliable electronic system which gives me accurate hours worked and downloads seamlessly into my payroll software for easy processing of payroll each fortnight. I would recommend the CS Time system to anyone, it has saved my organisation lots of lost dollars in wages, and time spent processing salaries each fortnight. Thank You Peter and staff for the ongoing professional support of your products once you have sold them
Steve Baker - CEO Robinson Community College Broken Hill NSW Australia
On a big job we saved $40,000 in wages!
Craig Parket - Foxover Installations
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